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Job Type

Full-time, Part-time, Permanent, Fixed term contract


In Person

Job Information


The job title for this positions is Community Inclusion Facilitator. The CIF supports participants with complex mental health and behaviour needs to reside in a community placement and meaningfully engage in their community. The role focuses on encouraging appropriate behaviours and developing skills to increase independence for participants in the community. The CIF works as part of a multi- disciplinary team to ensure the participant receives the appropriate supports for their specific needs.

This role is responsible for effective and appropriate verbal and physical crisis interventions.

Staff in these homes work 12-hour shifts, rotating between day shifts and wake overnights.

This is a unionized position.

Areas of Responsibility:

  • Participant’s emotional and physical wellbeing

  • Team support and safety

  • Implementation of programming and behaviour plans

  • Facilitation of community access and meaningful community activities

  • Collaboration with support professionals

  • Encouraging family/other support network involvement

  • Verbal and physical crisis intervention, including physical containments

  • Medication management

  • Providing personal care and support as required


  • Diploma in Human Services OR post-secondary education in Psychology, Sociology, or other

  • human services required

  • Minimum 1 years experience supporting individuals with disabilities and long-term mental

  • health concerns required

  • Proficient and evolving subject matter expertise supporting individuals with disabilities and long-

  • term mental health concerns

  • Demonstrated ability to support individuals using a trauma-informed, humanistic approach

  • Must be willing and able to follow through on a certified physical crisis intervention model

  • Must be able to work a rotational schedule, with awake overnight shifts

  • Must successfully complete mandatory training, including physical containment training, as a

  • condition of employment

  • Additional Assets:

  • Experience supporting persons with Borderline Personality Disorder and/or Fetal Alcohol

  • Syndrome

  • Demonstrated experience collaborating with a multi-disciplinary team

  • Demonstrated experience implementing support plans

  • Demonstrated experience facilitating community inclusion

  • Access to a reliable vehicle and the appropriate level of insurance for transporting participants

  • Personal Attributes:

  • Strong communication skills, both verbal and non-verbal

  • Well developed de-escalation strategies

  • Compassionate, supportive, and empathetic

  • Critical thinker, reflective, and calm under pressure

  • Assertive self-starter with effective coping skills

  • Ability to adapt to participant needs, with solution focused problem-solving

  • Resilient when immersed in highly charged environments and subjected to targeted behaviors

  • Views constructive feedback as an opportunity to learn and grow

  • Understands and implements direction and instruction, including specific behaviour modification

  • approaches

  • Willingness to change their approach rather than change the participant

  • Understanding that behaviours can get worse before they get better


  • Clear criminal record check and vulnerable sector check

  • Standard First Aid/CPR certification (Level C)

  • Food Handlers training

  • Ability to promptly complete ‘Phase 1’ complex care training, including in-person and online sessions with external trainers

  • Ability to complete core competency training, recertification's, and other courses as required during course of employment. The starting rate for this position is $21.57/hour. Once all ‘Phase 1’ mandatory training has been successfully completed, the rate increases to $24.57/hour. This position also qualifies for shift premiums for night and weekend shifts.

We appreciate your interest in Metro Community Housing Association. Only those candidates selectedto move forward in our recruitment process will be contacted. We are happy to make an offer of employment after a positive interview! (Any offer made at that time is conditional on receiving satisfactory references, clear criminal record check. etc.). We look forward to hearing from you!

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Salary: $24.69 per hour


Casual dress

Dental care

Extended health care

Life insurance

RRSP match


12 hour shift

Day shift


Night shift

Weekends as needed

Supplemental pay types:

Overtime pay

Application question(s):

Are you able to work in the Dartmouth/Cole Harbor area?

Are you looking for full-time or part-time employment?

  • Licence/Certification:

  • Standard First Aid and CPR (Level C) (preferred)

  • Food Handler Certification (preferred)

About the Company

Metro Community Housing Association is a non-profit, community-based agency that provides support to persons living with mental illness. MCHA operates residential settings throughout Halifax and Dartmouth under the umbrella of Department of Community Services and has grown to 15 locations following the opening of our newest home in 2021.
Established in 1974, MCHA manages small option homes, group homes, complex care homes, a community transition house, and residential care facility. We also offer supported apartment services to those participants living independently.

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