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Job Type



In person

Job Information


We rely on our casual support staff to fill-in for shifts when regular employees are unavailable for work. Our homes are open 24/7, with various shift times depending on location. Our casuals do not have a set schedule and aren’t guaranteed a minimum number of hours, although there are typically ample shifts available given the size of our staff teams. Casuals can accept or decline shifts based on their availability and are contacted in advance and on short notice.

Our casuals are also eligible to apply for internal employment opportunities, including part-time or full-time unionized positions. Some of the benefits we offer unionized staff include health and dental coverage, Group RSPs, Employee & Family Assistance Program, paid vacation, and other Collective Agreement benefits. We also support continuous learning and offer valuable training opportunities.

Areas of Responsibility:

  • Assisting with all activities of daily living, including meal preparation, cleaning, and laundry (needs vary depending on location)

  • Maintaining accurate documentation and record keeping

  • Ensuring participants take medications as required

  • Providing a supportive environment and developing positive rapport with participants

  • Planning leisure and recreational activities

  • Responding appropriately in times of participant crisis/emergency

  • Providing personal care if/when needed

  • Becoming familiar with functioning of the home, in accordance with policies, procedures, and provincial regulations

Salary: $17.50 per hour


Casual dress


10 hour shift

Day shift

Evening shift


Morning shift

Night shift

Weekends as needed

Application question(s):

Can you work in Halifax, Dartmouth, or both?


Standard First Aid and CPR (Level C) (preferred)

Food Handler Certification (preferred)

Work Location: In person


  • Post-secondary education in human services or related field (completed or in progress) OR 2 years equivalent experience in an RRW level position

  • Work or volunteer experience in human services sector considered an asset.

  • Understanding of mental health disorders and symptoms considered an asset.

  • Basic computer skills (Microsoft Outlook, Word, Excel, Teams, online training).

Personal Attributes:

  • Strong verbal communication skills and the ability to create respectful dialogue with individuals who experience mental illness

  • Effective de-escalation and conflict resolution skills

  • Sound judgement and ability to make responsible decisions in time of participant crisis

  • Ability to connect with participants with compassion, while maintaining professional boundaries

  • Capable of working with minimal supervision, both individually and within a team

  • Professional written communication skills

  • Even-tempered, with solid problem-solving and motivational skills

  • Reliable, adaptable, and able to successfully manage stress

  • Portrays positive image when representing the agency


Standard First Aid and CPR (Level C) (preferred)Food Handler Certification (preferred)

The rate of pay for this position is $17.50/hour. The rate for overnight sleep shifts is $145.00/night. Other perks include casual dress code, free or discounted food, and free parking.

Successful applicants must be able to provide a clear criminal record check including vulnerable sector search. Valid First Aid & CPR training, and proof of education is also required before beginning employment.

We appreciate your interest in Metro Community Housing Association. Only those candidates selected to move forward in our recruitment process will be contacted. We are happy to make an offer of employment after a positive interview! (Any offer made at that time is conditional on receiving satisfactory references, clear criminal record check. etc.). We look forward to hearing from you!

About the Company

Metro Community Housing Association is a non-profit, community-based agency that provides support to persons living with mental illness. MCHA operates residential settings throughout Halifax and Dartmouth under the umbrella of Department of Community Services and has grown to 15 locations following the opening of our newest home in 2021.
Established in 1974, MCHA manages small option homes, group homes, complex care homes, a community transition house, and residential care facility. We also offer supported apartment services to those participants living independently.

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